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Frequently Asked Questions
Need help placing an order? We are here to help you around the clock. Please see below for answers to our most frequently asked questions. If you still can't find the answer to your question please WhatsApp or email us and we'll get back to you as soon as we can.
LAMB ORDERS
BEEF, PORK & GAME ORDERS
BRAAI EQUIPMENT, ACCESSORIES & GADGETS ORDERS
- Visit the 'ONLINE SHOP' on the Main Menu at the top of your screen.
- Select the category of product you would like to view.
- Review various products in the sub-categories of the main category you have selected above.
- Select the product you wish to buy and click on the ‘ADD TO CART’ button if you wish to buy the advertised product.
- Continue browsing and adding products you wish to buy; then click on the ‘Checkout’ button.
- Enter in your contact and payment details, and follow the prompts.
Your order needs to be to the value of R650 or above in order for us to be able to ship it to our local depots.
Currently we are limited to delivering to Port Elizabeth and surrounding areas like Sardinia Bay, Kini Bay, Seaview, Beachview and Jeffreys Bay, once a week.
Outlying areas may also be delivered to depending on order quantities.
Please Whatsapp us on 082 792 7161 or email to online@karoobraaimeat.co.za to confirm. We may just be able to assist.
Our lamb were born and bred, free-range grazing in the Carnarvon District of the Karoo, and that no additives or hormones are used by the farmer. It seems a certificate of Karoo meat of origin (KMOO) is not available at this time.
Unless we are busy with deliveries or suppliers, we should typically respond within 2 hours, with a max response time of 24 hours on weekdays. Regret emails may not be answered over weekends.
We do keep a substantially large amount of stock available in most specialty Lamb cuts of meat. We are unfortunately unable to accommodate same day deliveries, but arrangements may be made for collection if urgent and we have stock.
However, with large quantities and full lamb carcasses, we prefer to order fresh carcasses, process and pack as per your instructions for cutting. This will take a few days longer.
We aim to be efficient and keep in touch as necessary. You are however welcome to request an ETA at any time.
Simply Whatsapp us on 082 792 7161 to confirm.
Thank you for you order.
- Visit the 'ONLINE SHOP' on the Main Menu at the top of your screen.
- Select the category of product you would like to view.
- Review various products in the sub-categories of the main category you have selected above.
- Select the product you wish to buy and click on the ‘ADD TO CART’ button if you wish to buy the advertised product.
- Continue browsing and adding products you wish to buy; then click on the ‘Checkout’ button.
- Enter in your contact and payment details, and follow the prompts.
Your order needs to be to the value of R650 or above in order for us to be able to ship it to our local depots.
Sometimes we may have limited stock available on demand.
However, please note that game and venison meats are mostly available when in hunting season. As a result, we cannot always promise availability.
Keep a look-out for our published special offers on local Whatsapp and Social Groups when available.
No, we specialise in all things good and hope to bring to your door most of what is available in season.
However, initially we will be focussed on Kudu, Gemsbok steak cuts and Springbok legs, ribs and venison pies and wors.
Look out for seasonal specials as will be advertised on social media and Whatsapp groups for more information on Warthog and other specials as they come available.
Unless we are busy with deliveries or suppliers, we should typically respond within 2 hours, with a max response time of 24 hours on weekdays.
Keep in mind that we may need to consult with hunters and more to confirm available dates, etc before we can respond fully.
Please Whatsapp us on 082 792 7161 or email to online@karoobraaimeat.co.za to confirm. We may just be able to assist.
Regret emails may not be answered over weekends.
We do keep stock available in some specialty beef and pork cuts. We are unfortunately unable to accommodate same day deliveries, but arrangements may be made for collection if urgent and we have stock.
However, it is always better to order your special cut 5-7 days in advance - we prefer to order fresh, process and pack. Depending on availability of the special cuts, this may at times take a few days longer.
Please Whatsapp us on 082 792 7161 or email to online@karoobraaimeat.co.za to confirm. We may just be able to assist.
Regret emails may not be answered over weekends.
We aim to be efficient and keep in touch as necessary. You are however welcome to request an ETA at any time.
Simply Whatsapp us on 082 792 7161 to confirm.
Thank you for you order.
- Visit the 'ONLINE SHOP' on the Main Menu at the top of your screen.
- Select BRAAI ACCESSORIES.
- Select the product you would like to view.
- Select the product you wish to buy and click on the ‘ADD TO CART’ button if you wish to buy the advertised product.
- Continue browsing and adding products you wish to buy; then click on the ‘Checkout’ button.
- Enter in your contact and payment details, and follow the prompts.
PLEASE NOTE:
The purchase prices indicated on this Online BRAAI Shop includes delivery from other provinces to Port Elizabeth.
We are able to deliver country-wide and internationally on non-perishable items.
Any outlying area can be delivered to depending on standard routes of our couriers as the braai equipment & accessories are not perishable food items.
Sending your purchased item to outlying areas may incur additional courier cost.
Please Whatsapp us on 082 792 7161 or email to online@karoobraaimeat.co.za should you wish us to courier elsewhere.
All our suppliers are manufacturers and, depending on the manufacturing process, custom orders are almost the order of the day and possible upon request.
Please Whatsapp us on 082 792 7161 or email to online@karoobraaimeat.co.za to confirm. We may just be able to assist.
We aim to be efficient and keep in touch as necessary.
If the ordered item is in stock with the manufacturer, we may be able to dispatch within 24hours.
You are however welcome to request an ETA at any time.
Online tracking facilities are available.
Simply Whatsapp us on 082 792 7161 to confirm.
Thank you for you order.
LAMB ORDERS
- Visit the 'ONLINE SHOP' on the Main Menu at the top of your screen.
- Select the category of product you would like to view.
- Review various products in the sub-categories of the main category you have selected above.
- Select the product you wish to buy and click on the ‘ADD TO CART’ button if you wish to buy the advertised product.
- Continue browsing and adding products you wish to buy; then click on the ‘Checkout’ button.
- Enter in your contact and payment details, and follow the prompts.
Your order needs to be to the value of R650 or above in order for us to be able to ship it to our local depots.
Currently we are limited to delivering to Port Elizabeth and surrounding areas like Sardinia Bay, Kini Bay, Seaview, Beachview and Jeffreys Bay, once a week.
Outlying areas may also be delivered to depending on order quantities.
Please Whatsapp us on 082 792 7161 or email to online@karoobraaimeat.co.za to confirm. We may just be able to assist.
We only source from certified Karoo lamb farmers and abattoirs from the Northern, Central and Eastern Karoo.
Unless we are busy with deliveries or suppliers, we should typically respond within 2 hours, with a max response time of 24 hours on weekdays. Regret emails may not be answered over weekends.
We do keep a substantially large amount of stock available in most specialty Karoo Lamb cuts of meat. We are unfortunately unable to accommodate same day deliveries, but arrangements may be made for collection if urgent and we have stock.
However, with large quantities and full lamb carcasses, we prefer to order fresh carcasses, process and pack as per your instructions for cutting. This will take a few days longer.
We aim to be efficient and keep in touch as necessary. You are however welcome to request an ETA at any time.
Simply Whatsapp us on 082 792 7161 to confirm.
Thank you for you order.
BEEF, PORK & GAME ORDERS
- Visit the 'ONLINE SHOP' on the Main Menu at the top of your screen.
- Select the category of product you would like to view.
- Review various products in the sub-categories of the main category you have selected above.
- Select the product you wish to buy and click on the ‘ADD TO CART’ button if you wish to buy the advertised product.
- Continue browsing and adding products you wish to buy; then click on the ‘Checkout’ button.
- Enter in your contact and payment details, and follow the prompts.
Your order needs to be to the value of R650 or above in order for us to be able to ship it to our local depots.
Sometimes we may have limited stock available on demand.
However, please note that game and venison meats are mostly available when in hunting season. As a result, we cannot always promise availability.
Keep a look-out for our published special offers on local Whatsapp and Social Groups when available.
No, we specialise in all things good and hope to bring to your door most of what is available in season.
However, initially we will be focussed on Kudu, Gemsbok steak cuts and Springbok legs, ribs and venison pies and wors.
Look out for seasonal specials as will be advertised on social media and Whatsapp groups for more information on Warthog and other specials as they come available.
Unless we are busy with deliveries or suppliers, we should typically respond within 2 hours, with a max response time of 24 hours on weekdays.
Keep in mind that we may need to consult with hunters and more to confirm available dates, etc before we can respond fully.
Please Whatsapp us on 082 792 7161 or email to online@karoobraaimeat.co.za to confirm. We may just be able to assist.
Regret emails may not be answered over weekends.
We do keep stock available in some specialty beef and pork cuts. We are unfortunately unable to accommodate same day deliveries, but arrangements may be made for collection if urgent and we have stock.
However, it is always better to order your special cut 5-7 days in advance - we prefer to order fresh, process and pack. Depending on availability of the special cuts, this may at times take a few days longer.
Please Whatsapp us on 082 792 7161 or email to online@karoobraaimeat.co.za to confirm. We may just be able to assist.
Regret emails may not be answered over weekends.
We aim to be efficient and keep in touch as necessary. You are however welcome to request an ETA at any time.
Simply Whatsapp us on 082 792 7161 to confirm.
Thank you for you order.
BRAAI EQUIPMENT & ACCESSORIES ORDERS
- Visit the 'ONLINE SHOP' on the Main Menu at the top of your screen.
- Select BRAAI ACCESSORIES.
- Select the product you would like to view.
- Select the product you wish to buy and click on the ‘ADD TO CART’ button if you wish to buy the advertised product.
- Continue browsing and adding products you wish to buy; then click on the ‘Checkout’ button.
- Enter in your contact and payment details, and follow the prompts.
PLEASE CONTACT US WITH YOUR SPECIAL /CUSTOM REQUIREMENTS
PLEASE NOTE:
The purchase prices indicated on this Online Shop excludes delivery whilst we source and import from numerous suppliers and distribute to ALL provinces in the WHOLE of South Africa.
Currently we are limited to delivering MEAT products only to Port Elizabeth and surrounding areas only, once a week.
For Braai Equipment & Accessories, ANY outlying area can be delivered to depending on standard routes of our couriers as the braai items are not perishable food items.
Sending your purchased item to outlying areas may incur additional courier cost, but we have standing arrangements with various couriers ot minimise cost at all times.
Please Whatsapp us on 082 792 7161 or email to online@karoobraaimeat.co.za should you wish us to courier elsewhere.
PLEASE CONTACT US WITH YOUR SPECIAL /CUSTOM REQUIREMENTS.
All our suppliers are manufacturers and, depending on the manufacturing process, custom orders may be possible upon request.
PLEASE CONTACT US WITH YOUR SPECIAL /CUSTOM REQUIREMENTS.
Please Whatsapp us on 082 792 7161 or email to online@karoobraaimeat.co.za to confirm. We may just be able to assist.
We aim to be efficient and keep in touch as necessary.
If the ordered item is in stock with the manufacturer, we may be able to dispatch within 24hours.
You are however welcome to request an ETA at any time.
With most of our couriers we have online facilities that allow real time tracking at all times.
Simply Whatsapp us on 082 792 7161 to confirm.
Thank you for you order.